Thank you for choosing Speaking Frame ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, protect, and manage your data when you visit our website:

• Homepage: https://speakingframe.com/
• Contact Page: https://speakingframe.com/contact
• About Us Page: https://speakingframe.com/about-us

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide photography-related services, improve user experience, and communicate with you effectively.

A. Personal Information You Provide

When you fill forms, submit inquiries, or book services, we may collect:

• Full Name
• Email Address
• Phone Number
• Address (if relevant for service location or delivery of products)
• Project details or preferences
• Uploaded reference files or images (if provided by you)

B. Payment Information

When making a purchase, you may provide:

• Credit/Debit card details
• Billing address

Important: We do not store or retain your card information. Payments are processed securely through third-party payment gateways that comply with PCI-DSS standards.

C. Automatically Collected Technical Data

We may collect:

• IP address
• Browser type
• Device information
• Pages visited, time spent, navigation patterns
• Cookies and similar tracking technologies

This helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Providing photography services
• Scheduling, delivering, and managing your projects
• Communicating about bookings, quotes, updates, or support
• Sending transactional emails (confirmations, invoices, reminders)
• Improving website functionality, security, and performance
• Analytics and optimization (non-personal data only)
• Responding to inquiries submitted via the Contact page

We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share your information only in the following situations:

A. Service Providers

Trusted third-party vendors who help us operate the business, including:

• Payment processors
• Web hosting partners
• Email/SMS communication providers
• Analytics tools

These partners are contractually required to safeguard your information.

B. Legal Compliance

We may disclose data if required to:

• Comply with applicable laws
• Respond to a legal request
• Protect our rights, safety, or prevent fraud

We do not share customer data for marketing by third parties.

4. Cookies & Tracking Technologies

Speaking Frame uses cookies to:

• Improve website functionality
• Remember user preferences
• Analyze site performance and traffic

You may manage cookie preferences through your browser settings at any time. A detailed Cookie Policy can be provided upon request.

5. Data Storage & Security

We apply industry-standard security measures to protect your information, including:

• SSL encryption
• Secure server infrastructure
• Limited access controls
• Periodic security audits

No method of online transmission is 100% secure, but we take all reasonable steps to protect your data.

6. Children's Privacy

Speaking Frame does not knowingly collect data from children under 13 years of age. Our website and services are not intended for minors.

If you believe a child has provided information, please contact us immediately so we can remove it.

7. Your Rights (GDPR, CCPA & Global Standards)

Depending on your location, you may have the right to:

• Access the personal data we hold
• Request correction of inaccurate information
• Request deletion of your data ("right to be forgotten")
• Opt-out of marketing communications
• Restrict or object to certain data uses
• Request a copy of your data in a portable format

To exercise these rights, email us at hello@speakingframe.com.

8. Data Retention

We retain personal information only as long as necessary to:

• Deliver our services
• Fulfill legal obligations
• Resolve disputes

You may request deletion at any time.

9. Third-Party Links

Our website may contain links to external websites (such as social media platforms). We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or your data:

• 📧 Email: info@speakingframe.com
• 🌐 Contact Page: https://speakingframe.com/contact
• 🏢 Website: https://speakingframe.com/